Shipping & Returns

Shipping

●Singapore Tracked Delivery $5 (2 to 3 working days)

●Free delivery for all Singapore orders above $60

●International shipping available

Returns & Exchange Policy

Please inspect your order upon receiving your purchase and contact us immediately if the item is defective, damaged or if you received the wrong item. We will get back to you as soon as we can. 

●Please notify us within 1 week upon receiving your purchase. Items would not be exchangeable after a week.

●Please let us know by emailing us at shopdearrei@gmail.com and we will be very happy to assist you!

●To be eligible for a return, your item must be in the same condition that you received it, unopened or unused and in its original packaging. You’ll also need the receipt or proof of purchase. Items sent back to us without first requesting a return will not be accepted.

● Dear, Rei reserves the right to reject any returns/exchange requests. We reserve the right to reject any returns that do not fulfil our returns policy